Steps to take Immediately After Your Account is Closed
Confirm the closure by checking email, physical mail or online account notifications. Then call customer service to verify the reason for the closure and gather any other details they may provide. The most important question to ask is whether payment method or monthly payment amount will change.
Other questions to ask include:
- Can the account be reopened?
- What happens to the rewards or points?
- Will it be reported to credit bureaus as “closed by creditor” or “closed by consumer”?
How it Affects your Credit Score
When a credit card is closed, voluntarily or involuntarily, it can impact both your credit history and credit utilization rate, two important credit score factors.
Losing the available credit from a closed account increases your overall credit utilization ratio. In general, a lower utilization rate is
better because it shows responsible debt management. Once your credit utilization exceeds 30%, your credit score may decline.
Your credit history is also affected. Since the age of your accounts makes up approximately 15% of your credit score, losing a long-standing account can reduce the average age of your credit, potentially lowering your score over time.
Ways to Minimize Damage
If your account is closed due to late or missed payments, focus on paying other creditors on time, reducing balances and routinely check your credit report for errors.
If your account was closed due to inactivity or the changes in a bank’s product lineup you may consider opening a new line of credit or requesting a higher limit on existing cards to offset the lost available credit.
Having a credit card account closed without notice can be unsettling but understanding why it happens and how to respond can help minimize the impact. Ultimately, knowing what to expect empowers you to safeguard both your financial flexibility and your long term credit health.