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Hot Keys
Members calling the automated voice response system can use the following "hot keys" at any time during the call.
| Automated Voice Response System Hot Keys | | Press 0 | Press 0 for Assistance, then
Press 1 to speak to an ACS Customer Service Representative, or
Press 2 to speak to an MMBB Member Service Representative | | Press 7 | to Repeat Information | | Press 8 | to Return to a Previous Menu | | Press 9 | to End the Call |
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